Frequently Asked Questions

What's a wiki?
Why not just install my own wiki?
I'm concerned about security and reliability.
Why choose PBwiki?

What's a wiki?

Wiki (wik'e): A collaborative website workspace that multiple people can edit together, share files and documents, and collaborate.

See examples

We're using PBwiki to help our internal sales team share best practices. It's been a great collaboration platform, and has helped our salespeople to cut their training time significantly – in some cases, by as much as 30%. We find it to be a very friendly and easy-to-use system.

— Timothy T. Sullivan, Director, Sales Performance International

Why not just install my own wiki?

If a wiki would take you more than 5 hours to research, deploy, maintain, and support, PBwiki saves you money. Plus, PBwiki is actually more secure and reliable than hosting your own wiki. PBwiki also offers an SLA guarantee. See our white paper Why use a hosted wiki? (PDF)

I'm concerned about security and reliability.

PBwiki's world-class security keeps every revision of every page secured on three independent servers. We offer public or private wikis, support-services, 99+% guaranteed uptime, encryption, continuous backups, and IP whitelisting. We protect your data with a locked datacenter, 24/7 guards, 24/7 video monitoring, and biometric access controls that prevent anyone but our background-checked employees from even getting to our servers. Over 25,000 businesses, including Facebook, trust PBwiki to keep their data secure. See our security white paper (PDF): The Five Keys to Enterprise-Grade Security and Infrastructure for On-Demand Wikis.

Why choose PBwiki?

PBwiki is the easiest, most efficient, most effective way to bring collaboration to your organization. You can slash email volume, collaborate better with partners, customers, and suppliers outside your firewall, and make your business more productive. PBwiki is easy, secure, and you can be up and running in about 30 seconds. Learn more: How Wikis Enable Enterprise Collaboration (PDF).

PBwiki is so intuitive, it's like a Mac

— Sudha Jamthe, Vice President of Marketing at MyndNet