Simple and secure collaboration
CafePress.com allows individuals, organizations, and businesses to create and sell customized merchandise. Over 4.5 million members from around the globe have created over 70 million unique products, with an additional 45,000 being added each day. To accommodate this rapid growth, CafePress.com needed a way to centralize information for strong internal communications.
PBwiki lets us outsource the hassle and worry of data protection. They protect our data just as well as we can.
— Steve Shead, Director of Information Technology, CaféPress.com
Like many technology companies, CaféPress.com had experience with wikis before they chose to expand to a company-wide solution. Initially, CaféPress.com relied on a hodgepodge of independent wiki solutions to centralize storage space for individual teams' project data. However, as the company continued its growth, the the company realized it needed a true enterprise solution.
However, CaféPress.com was reluctant to adopt any solutions that would require additional hardware or training. The company's staff was busy enough scaling the infrastructure to deal with explosive growth; they didn't need any additional projects draining their time and resources.
In PBwiki, CaféPress.com found a customized solution that allowed the company to build upon the collaborative work that had already been done by individual teams. Rather than adding new hardware, PBwiki provided an easy-to-use, hosted solution which was just as secure and reliable as an in-house solution the company's experienced operational team could build.
Not only did PBwiki offer familiar editing and upload capabilities (thus obviating the need for additional training), its on-demand service is managed entirely through the web browser and requires no additional hardware, software, or downloads.
Furthermore, with PBwiki's 128-bit encryption and hacker-safe guarantee, CaféPress.com knew its data was protected.
CaféPress.com saw the use of wiki technology for collaboration spread from scattered groups of early adopters throughout the entire company. Today, PBwiki helps the CaféPress.com team communicate securely and share information, building a central repository of company knowledge.