Jobs

We're a small team of bright folks looking to help the world (and make some money) by making a hosted software as a service that's simple, fast, reliable, and easy to use. Making things simple can be pretty complicated sometimes and we would love the help of brilliant people like you. All of these positions require people who are skilled independent thinkers, know how to tactfully make it clear to a boss that the boss is wrong, are unafraid to fail, and have a keen sense of daring backed by solid logical reasoning ability. You'll be expected to communicate clearly, effectively, and constantly. You'll also have a lot of fun. :)

 

Don't see something that matches your background, but convinced you could be a good fit? Email us!

 

What are we looking for?

We value intelligence over workplace experience, and clever independent projects over GPA. We'd much rather talk to someone who started a non-profit in college or led a group of a Presidential campaign interns than someone who got a 1600 on their SATs and a 4.0 in college but never ventured off the beaten path. Tell us that crazy thing that kept you up all weekend.

 

Generous relocation packages are available for fulltime jobs. Part-time jobs are generally 5 to 25 hours/week.

 

Full-time benefits

 

  • Health, vision, dental, first-dollar medical coverage
  • 401(k)
  • Gym membership
  • Free espresso, snacks & food
  • Friday massages, and more.

 

Unless otherwise noted, all positions are for full-time permanent on-site work in our office in San Mateo, CA. Internships may be available for students with exceptional technical ability and who possess entrepreneurial skills.

 

 


Senior Data Analyst

 

If you can dig through a mountain of data to find an interesting insight that will change the company, we're looking for you. 

 

The Web/Business analyst will drive the analysis of all PBwiki analytical functions, including traffic, revenues, marketing campaigns, feature traction, and market research. As a company that relies on metrics to rapidly iterate and improve, your reports and wisdom will be foundational in guiding the company's direction.

 

What kind of person are you?

You're curious and thorough. You breathe Excel. You can comb through user data and uncover interesting surprises we didn't know about. You love digging through numbers to find trends and to recommend actionable items. You've previously worked with SaaS companies and large userbases. You'll create and measure many key analytics and present them in a way that makes sense. You know how to work with engineers to get the source data you need to produce information dashboards. Tufte's like an old friend of yours.

 

Key responsibilities:

  • Collecting and presenting key stats, including web metrics, business metrics, and product metrics
  • Creating, monitoring, and improving tools to monitor the successes of experiments.
  • Working cross-functionally to create benchmarks for product releases (and measuring them)
  • Help project teams make decisions with metrics
  • Work with engineering team to systematize stats collection

 

Qualifications:

  • 3-5 years experience in web analytics (ideally for a SaaS provider)
  • Thorough knowledge of Excel, graphing for understanding, statistics, and analytics
  • Analytical/technical experience combined with business intuition for effective recommendations
  • Prior experience with complex analyses of large-scale systems
  • Experience with Salesforce.com (preferred)
  • Experience with relevant analytical terminology, including pipeline analysis, lifetime value, etc
  • Highly motivated (it's a startup!) and able to work on multiple concurrent projects
  • SQL & PHP programming abilities a plus

 

 

Apply for this position. Please include your resume and suggest 3 interesting stats you'd dig up for PBwiki.

 


 

Web Designer

 

Our Web Designer is our voice to our newest users. We're looking for a star web designer to communicate our message of collaboration and simplicity through our websites, emails, and marketing materials. You'll help shape the direction of that voice by designing and implementing a simple, clean design.

 

We're looking for...

 

  • A fan of standards-based, effective but minimalist design
  • A skilled communicator who's able to take competing messages and simplify them
  • Highly skilled at HTML/CSS/PHP, graphic design, and information design

 

Key responsibilities

  • Create and maintain user-facing properties, including PBwiki.com, our blog, marketing/promotional sites, and emails
  • Focus on driving results through design -- we measure metrics, not prettiness!
  • Work cross-functionally to measure effectiveness of designs
  • Design collateral for widely different audiences, including educators and businesses

 

Qualifications

  • Rich portfolio of great design -- this is the single-most important qualification (required)
  • 3+ years of experience designing and implementing customer-facing websites
  • Demonstrated experience working with cross-functional teams to design/implement websites
  • Ability to manage unreasonably high demands of multiple projects
  • Experience split tests and multivariate testing (preferred)

 

Apply for this position. If you're a fan of clean, simple design, please send your portfolio and 3 suggestions for improving PBwiki.com.

 


 

Web Engineer (fulltime)

What makes us tick? We love building useful tools for the web. We develop new features on Monday, and deploy it to hundreds of thousands of real users by Friday.

 

What makes you tick? We want you to be energetic, full of ideas, know what a wiki is, and enjoy working with a small team of brilliant people. You should thoroughly understand web technologies. You know how to prototype things and quickly make them real with XHTML, Javascript/AJAX, CSS, and/or PHP.

 

Send us your resume today! Please use your cover letter to either provide a URL to a web app you've built ground-up, or describe a project of yours that would impress us.

 

Location: San Mateo, CA

 

To apply to this position, send your resume to jobs404@pbwiki.com.  Be sure to replace the "404" with the correct HTTP status code for "OK".

 


 

Product Manager (fulltime)

Have you ever used a breathtakingly simple and clean web application, and immediately started wondering how it was built? Did you start calculating the tradeoffs in the product and guess at the future product roadmap?

 

The product manager is a senior part of the PBwiki team who works to define what the product should include. In other words, the product manager collects inputs from the executive team, marketing, sales, support, and engineering to define the scope of PBwiki. S/he will also be customer-focused, communicating and collecting user requests and understanding key customer pain points. And the product manager will understand the competitive landscape to build a better product.

 

 

The ideal Product Manager will be deeply familiar with SaaS environments and their unique properties, have a technical background, have experience in startup-style environments, understanding how to sketch out storyboards of feature implementations in conjunction with Engineering, and ideally even be able to bang out crude prototypes. Preference will be given to candidates with 3+ years experience in Product Management.

 

Location: San Mateo, CA

 

Apply for this position (include links to webapps you’ve helped build, including any screenshots and process documents you used.)

 

 


 

 

Support Guru (parttime)

 

PBwiki is looking for a few customer service superstars to join our support team. You'll be on the 'front lines' via email, phones and the forums - our customers will rely on you to handle their questions, concerns and feedback.

 

A little about you -- people come to you naturally when they're angry, frustrated, or confused. You make them feel at ease, understand their problem, and help them. You may or may not have a deeply technical background, but you're great at explaining technology to people both in writing and on the phone. You're honest, clear, candid, a little outgoing, and can probably spot a typo or two in this job post. You have some experience leading an online forum, an email list, or supporting users at a high-traffic, high-visibility site. You can communicate with a style that hits that careful balance between being disarmingly personable, sincere, and professional.

 

A little about us -- we're a small team of bright young folks looking to help the world (and make some money) by making a hosted software as a service that's simple, fast, reliable, and easy to use. Making things simple can be pretty complicated sometimes and we would love the help of brilliant people like you. All of our positions require people who are skilled independent thinkers, know how to tactfully make it clear to a boss that the boss is wrong, are unafraid to fail, and have a keen sense of daring backed by solid logical reasoning ability. You'll be expected to communicate clearly, effectively, and constantly. You'll also have a lot of fun. :)

 

The details:

  • This position is located in our San Mateo, CA offices
  • This is a part time position and you will be expected to work within regular business hours
  • You have customer support experience - either in technical support or customer service roles
  • You have excellent written and verbal communications skills
  • Your attention to detail shows in everything you do
  • You like working in a fast-paced, ever changing work environment

 

If you're looking for the opportunity to leapfrog beyond simple technical support and be part a rapidly growing startup, let us know.

 

To get in touch with us, please email jobs+support@pbwiki.com and include a writing sample (e.g., a support email you've sent).

 

Location: San Mateo, CA

 

Apply for this position

 

 


Sales Specialist (fulltime)

 

Do you have what it takes to be the best-of-the-best? Working in Sales at PBwiki provides a compelling opportunity for sales professionals with a proven track record of exceeding quota in technology sales. With over 400,000 active wikis, PBwiki is a Software-as-a-Service (SaaS) provider that is one of the leading online collaboration platforms in business and education. Our marketing department is focused on generating sales leads, and we have a culture that rewards results.

 

Responsibilities:

We are seeking proven, quota-carrying sales performers to help us grow our global customer base. Responsibilities include generating new business in existing accounts and in new markets, as well as playing a key role as you drive strategic, enterprise-wide collobarative solutions for companies, school districts, and universities. Additional efforts include:

  • lead qualification for all leads and sales opportunities
  • upselling and leveraging business from new and established customer relationships

 

Required Skills/Experience:

Your skill set includes solid sales forecasting abilities and revenue achievement, while building satisfied, loyal and referenceable customers. Beyond a passion for sales and 5+ years in software and/or applications sales selling primarily to the VP/CxO level (ideally in a CRM, ERP or B2B company), candidates should possess:

  • a background in inbound and outbound prospecting and closing of new business
  • consistent overachievement of quota and revenue goals
  • a Bachelors degree

 

In return for your efforts, PBwiki offers plenty of incentives for success, including bonuses and stock options in a company that is growing at 400% per year and is funded by some of Silicon Valley's most blue-chip investors (among their investments: Rambus, PayPal, and Google). If you have what it takes to be the best and to take your career and our company to the next level, consider submitting your resume/CV today.

 

Location: Nashua, NH or San Mateo, CA

 

Apply for this Position